At the end of this course, you will be able to
- Define what leadership is and how it is applied at all levels of organizational management
- Understand the basics of leadership and motivation
- Determine what is necessary to lead teams and organizations, and how to integrate this with business management
- Develop skills in communicating, influencing and negotiating with peers, subordinates and senior managers
- Become adept at assessing leadership traits and qualities in ourselves and others
- Learn how to develop leadership in ourselves and others
- Appreciate the importance of organization culture and the leader’s role in establishing it
- Understand key success factors for successful rollout of Management of Change in dynamic organizations
- Positive Thinking
- Positive Attitude
- Self Motivation
- Verbal and Nonverbal Communication Skills
- Time Management Techniques
- Team Management
- Goal Setting
- Etiquettes
- Interpersonal Relationships Skills
- Presentation skills
The Evolution of Leadership
- Defining Leadership
- A brief History of Leadership
- The Theory of the Great One
- The Trait Theory
Types of Leadership
- Definition and the Leadership Grid
- Participative Leadership
- Situational Leadership
- Contingency-Based Leadership
- Transformational Leadership
- Collaborative leadership
- Visionary leadership
A Personal Inventory
- An Introduction to Kouzes and Posner
- A Personal Inventory
- Creating an Action Plan
Modeling The Way
- Determine your Way
- Being an Inspirational Role Model
- Influencing Others' Perspectives
Why to Inspiring a Shared Vision
- Choosing your Vision
- Communicating your Vision
- Identifying the Benefit for Others
Challenging the Process
- Developing your Inner Innovator
- Seeing Room for Improvement
- Lobbying for Change
Enabling Others to Act
- Encouraging Growth in Others
- Celebrating Accomplishments
- Making Celebration Part of your Culture
Encouraging the Heart
- Sharing Rewards
- Celebrating Accomplishments
- Making Celebration Part of your Culture
Influencing Skills
- The Art of Persuasion
- The Principles of Influence
- Creating an Impact
Leadership and Problem-Solving
- Problem solving steps
- Identifying the problem
- Techniques for developing alternatives
- Getting consensus
- The leader as a problem solver
Leadership and Management
- Authority Vs. Responsibility
- Delegation and Acceptance
- Roles and relationships
- The manager as a leader
- Being a leader: Bridging the gap
Leadership and Coaching
- The coaching cycle
- Pre-requisites for coaching & mentoring
- Coaching for performance
- The Leader’s role in coaching
- Managing people issues
Leadership and Team Building
- Team building process
- Essential building blocks for teams
- The POPCI fundamentals for effective teams - Purpose, Organization, Process, Culture & Influence
- Dealing with internal and external politics
- The Team Leader as a facilitator, mediator & negotiator
Leadership and Decision-making
- Common Pitfalls in Decision-making
- Thinking and Decision-making processes
- Decision-making matrix – Focus & Impact
- The 3D Model – Debate, Discussion & Dialogue
Leadership and Ethics
- Character and integrity
- Ethics and Values
- Building excellence
- Emotional intelligence
- Influencing team/organizational culture